Help & customer support
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Your Order
- Track Your Order
- Edit or Cancel an Order
- Substitutions for Store Pickup and Delivery Items
- Canceled Orders
- Delayed Orders
- Missing Items
- Order Not Received
- Reorder
- Alcohol Orders
- Driver Feedback and Tips
- Pickup and Delivery
- Pickup and Delivery Changes and Exceptions
- Guided Delivery Instructions
- Drone Delivery
- How to Update Your Address Rooftop Pin
- Undeliverable Order Options
- Chat With Your Shopper
- Sparky
Account & Payments
- CareCredit Card FAQs
- Create or Edit an Account
- Passkeys
- Temporary Holds and Charges
- Payment Methods
- Account Security and Unrecognized Charges or Orders
- Duty and Import Related Fees for Shipments to the US
- Duty and Import Related Fees for Shipments from the US
- View Store Purchases and Find Receipts
- Walmart Cash
- Manage Password
- Tax-Exempt
- Shop with Your WIC Card
- How to Shop with Your SNAP EBT Card at Walmart
- Shop with Your OTC Benefit Card
- Flexible Spending Accounts and Health Savings Accounts
- Changes to the Country/Region Setting in Your Account
- Help with Text Messages for Online Orders
Walmart Services
- Better Care Services
- Types of Walmart Services
- Nutrition Hub
- Resold at Walmart
- VIZIO & Onn powered by VIZIO TV Setup
- Walmart Protection Plans by Allstate
Health and Wellness
- Pharmacy Services
- Find a Walmart Pharmacy
- Add Pharmacy Access and Verify Identity Online
- Manage Family Prescriptions
- Download Pharmacy History
- Prescription Status and Pharmacy Refill Orders
- Unable to Verify Identity (Pharmacy)
- Reset Walmart Pharmacy PIN
- Add or Update Insurance Information
- Schedule or Cancel a Vaccination Appointment
- Estimated Prescription Refill Costs
- Wellness App Data Export
- Vision Benefits
- Find a Walmart Vision Center
- Find the Right Glasses for You
- Medicaid Renewal
- View Medicare Insurance Plan Options
- Accessibility to Walmart Healthcare Services
- Pharmacy and Vision Center/Optical HIPAA Forms
- Walmart Pharmacy Delivery
- Walmart Pet Prescription Process
- Baby Registry Gift Box Offer
- Download Vaccine History
- Edit Pharmacy Account Information
- Unblocking Walmart Short Code to Receive Prescription (Rx) Messaging Notifications
Walmart+
- Walmart+ Membership
- Walmart+ Assist
- Walmart+ Student
- Walmart+ Benefits - Auto Care
- Walmart+ Benefits - Free Shipping and Free Delivery from Your Store
- Walmart+ Promotions
- Manage Walmart+ Membership
- Walmart+ Billing and Payments
- Walmart+ Streaming Benefits
- Walmart+ Travel
- Walmart+ Burger King Savings Benefit
- Walmart+ Benefits - Early Access Deals
- Walmart+ Benefits – Fuel Discounts
- Walmart+ Benefits – Returns from Home
- Walmart+ Benefits - Mobile Scan and Go
- Walmart+ Free Online Pet Care with Pawp
InHome
Shopping with Walmart
- Event Support
- The Walmart Site and App Experience
- Find, Purchase and Send a Gift
- Out of Stock Items
- Quantity Limits and Bulk Purchases
- Price and Other Listing Errors
- Extra Savings
- Seller Promocodes: Customer Terms and Conditions
- Store or Associate Feedback
- Food Safety
- Online Vision Center Orders
- Apple Services Offer
Registry
Terms of Use
- Walmart.com Terms of Use
- Walmart+ Terms of Use
- InHome Terms of Use - InHome Delivery
- Walmart Subscribe Terms of Use
- Terms of Use for Walmart Cash Program and Manufacturer Offers Program
- Gift Card Terms and Conditions
- Walmart Wellness Terms of Service
- Spark Good Terms of Use
- Mobile Alerts Terms of Use
- Walmart User Generated Content Terms of Use
- Ratings, Reviews, Question, & Answer Terms of Use
- Walmart Wellness Benefits Card Terms and Conditions
- Pay by Bank Program Terms and Conditions
- Tire Warranty Terms and Conditions
- 12-Month Eyewear Guarantee Terms and Conditions Arizona Only
- 12-Month Eyewear Guarantee Terms and Conditions California Only
- 12-Month Eyewear Guarantee Terms and Conditions Missouri Only
- 12-Month Eyewear Guarantee Terms and Conditions Nevada Only
- 12-Month Eyewear Guarantee Terms and Conditions for all States Except Arizona, California, Missouri, and Nevada
- 60-Day Satisfaction Guarantee Terms and Conditions - Vision
- Apple Services Terms & Conditions
- Baby Registry Welcome Box Offer Terms of Use
- Drone Delivery Terms of Use
- International Shipping Terms of Use
Policies
- Walmart Policies and Guidelines
- Walmart Price Match Policy
- Single-Use Bag Policy
- Responsible Disclosure and Accessibility Policies
- Walmart Inc. Wellness Services App Privacy Policy and Notice of Privacy Practices
- Claims of Intellectual Property Infringement
- Third-party Software and Licensing Notices
- Walmart Cash FAQs
- Walmart Pet Services Privacy Notice
- Unclaimed Property
- Electronic Waste Recycling
Marketplace
- Marketplace Seller Reviews
- Marketplace Sellers on Walmart
- Report Marketplace Seller Activity
- Marketplace Item Conditions - Overview
- Marketplace Item Conditions – Automotive
- Marketplace Item Conditions - Books
- Marketplace Item Conditions – Comic Books
- Marketplace Item Conditions – Electronics
- Marketplace Item Conditions - Fashion
- Marketplace Item Conditions – Hardware and Sporting Goods
- Marketplace Item Conditions - Home
- Marketplace Item Conditions – Media (Music, Movies, TV Shows)
- Marketplace Item Conditions – Musical Instruments
- Marketplace Item Conditions – Pet, Baby, Beauty, and Household
- Marketplace Item Conditions - Toys, Celebration, Occasion & Seasonal
- Marketplace Item Conditions - Trading Cards
- Marketplace Item Conditions – Video Games
- Preparing for Your Major Appliance Delivery
- Appliance Delivery Frequently Asked Questions